A pivotal role in our senior team, reporting to the Director of Children’s Services and supporting Elected Members, responsible for and providing leadership across Children and Families Social Care Services.
This is a key role in delivering our overarching vision of making South Tyneside an outstanding place to live, invest and bring up families.
Overall objectives of the post
- Provide vision and leadership to supports the delivery of hiqh quality, safe services that improve outcomes for vulnerable children and families in South Tyneside.
- Lead the Children and Families Social Care Service and coordinate and deliver the Council’s initiatives and priorities in order to ensure that South Tyneside has strong and sustainable communities and is an excellent place to live, work and visit.
- Work in partnership, as a key member of the Council’s Management Team, in leading specialist areas towards the achievement of the overall corporate vision by pursuing best practice and implementing value for money.
- Contribute to the achievement of the Council’s aims and objectives and secure continuous improvement in performance and standards through appropriate professional leadership, support and challenge within an overall framework that safeguards children, their health and wellbeing.
- Strategically lead, manage, co-ordinate and develop the strategy for safeguarding, care planning, looked after children, referral and assessment, disability services, quality assurance and other services within the Children and Families Social Care Service.
- Recruit, lead and support staff to achieve quality services and encourage staff to develop their own understanding, knowledge and skills to ensure effective service delivery at all levels, and a workforce committed to the improvement of services to children and young people.
- Lead the development, implementation and evaluation of the local authority’s policies and provision within the Children and Families Social Care Service.
- Contribute to the reform and continuous improvement of services to children across the Council and with partners and actively engage all stakeholders to achieve an effective and fully integrated Children and Young People’s Partnership.
- Lead the Stay Safe outcome for the Children and Young People’s Partnership; and be part of the Council’s Management Team, contributing to the strategic management of the service as well as the wider senior team of the Council.
- Provide quality operational and strategic leadership to the Children and Families Social Care Service, in accordance with the legislative requirements, and the principles, objectives and policies of the Service.
- Ensure a comprehensive, flexible and coordinated response to the needs of individuals and families in the community and a committed and supportive working environment to deliver high quality services.
- Lead from the front through personal example, open commitment and clear action, valuing diversity, celebrating equality, involving and empowering people, encouraging innovation and promoting a clear customer focus and performance culture.
Key areas of responsibility
- Safeguarding children services (all safeguarding teams)
- Support to Looked After Children and Care Experienced Young People
- Care Planning
- Fostering and Adoption
- Service Standards
- Children with Disabilities
- Children's Homes
Key tasks of the post
- As a member of the Council's Senior Management Team, contribute towards the effective management of the Council and the achievement of the Council’s corporate aims and assist in the development and implementation of corporate projects and initiatives.
- Advise and support Elected Members in pursuing the Council’s objectives and the provision of social care services for children and families. Advise Elected Members of the Council’s policies and procedures and professional obligations with regards to family support, child care and protection matters.
- Work in partnership with other Heads of Service, each a key member of the Council’s Management Team, leading the service towards the achievement of the overall corporate vision by pursuing best practice and innovative ways of workings.
- Develop positive, influential and productive internal and external partnerships.
- Contribute to corporate teams tackling cross-cutting issues.
- Act for the Corporate Director of Children, Adults and Health as required.
- Within the corporate framework, establish processes for managers to monitor and evaluate standards of service and performance which take account of service user and carer needs and the provision of efficient and effective services which provide value for money.
- Ensure effective performance management systems are developed and maintained to ensure the delivery of effective social care services to children and families.
- Ensure that strong, quality audit and assurance systems are in place.
- Ensure the effective co-ordination, management and deployment of all resources, including budgetary control, within the service area, using established decision making processes and in accordance with professional procedures and the Council's standing orders and financial regulations.
- Manage risk to children, service users, employees and to the reputation of the Council.
Operational Management/Service Delivery
- Provide leadership and management to the Children and Families Social Care Service to achieve financial, legislative and policy objectives through an appropriate management ethos and culture.
- Lead and direct the activities of the service area to optimise the use of resources, respond effectively to current priorities and to plan to meet future requirements, reacting and adapting quickly to any changes required.
- Develop strategic service and work plans and appropriate inter agency joint planning. Ensure strategies and plans respond to and reflect service user needs and changes in legislation.
- Responsibility for commissioning and de-commissioning services and renegotiating and monitoring service contracts in response to social care needs, having due regard to the values which underpin the service to be delivered and the Council’s financial requirements.
- Lead the safeguarding agenda for children within the Council and on an inter-agency basis, and to be responsible to the Children and Families’ Partnership for the Stay Safe outcome. Actively support the development of the South Tyneside Safeguarding Children’s Board.
- Lead as appropriate on joint planning issues for children, enabling the views of service users and carers to influence service development proposals for social care and wider services.
- Develop innovative responses to the challenges facing the Council in relation to its children and family social care and safeguarding services. Lead the strategic development of services through changes in the local and national landscape, transforming services as appropriate.
- Provide effective leadership, guidance and support within the service to enable appropriate responses to sensitive and demanding situations involving the most vulnerable client groups. Make decisions and exercise professional judgement accordingly.
- Oversee issues of quality and risk in relation to the work of the service. Lead a culture of service improvement, overseeing caseloads, supervision and case file audit to support the well-being of employee and service users.
- Lead the corporate parenting agenda, and advise Elected Members, particularly the Lead Member for Children and Young People, and the Scrutiny Commissions, as appropriate.
- Be an active contributor to partnerships, inspiring connections between teams and services in order to improve outcomes for children.
- Develop performance and quality management systems that deliver excellence and inspire staff.
- Champion a commitment to equality and diversity throughout the service and to implement relevant anti-discriminatory policies in all aspects of the service’s work.